Sending receiving messages
How do I send a message to someone I like?
To send a message another LoopyLove member, click on their photo or screenname.
How do I read my incoming messages?
To read your mail, click on 'Messages' in the blue menu bar at the top of the screen.
What's this 'Loopylove bomb' thing all about?
It's a great matchmaking tool. Once a week, you get the chance to send a loopy lovebomb message.
I got an email saying I had a message, when I went to the site the message had disappeared. What's going on?
This person may have deleted their profile or been deleted from the site.
I sent a message and now I want to cancel it, how can I do that?
Unfortunately it is not possible to retrieve a message once it has been sent.
I deleted a message by accident and now I want it back
If you sent your message to the Bin or Archive folder they will remain there for you to access until you empty the folders. Once you empty your folders, you will not be able to retrieve your messages.
When I try to send a message, I get redirected to a subscription page. I thought this was a free site?
It's free for all to register and join our online dating site. Some of our fabulous features do require a subscription, sending messages is one of them. Why not take a look at our subscription page and see what other exciting features we have available for your enjoyment?
I want to stop receiving email alerts when I have new messages.
Simply click on My Account, scroll down to the section called Alerts and Opt-Ins and check No next to the New Message emails option.
Someone sent me an offensive message, what do I do?
Above the message you will see a button entitled 'Offensive?'. Click on this and you can send the message to our customer service team for investigation.
How can I stop another member from sending me messages?
If you really object to someone on the site and decide you never want to hear from them again, you can block them from sending you any further messages using our block facility.